Delivery and Returns
For standard UK delivery please allow 3-5 working days for your order to arrive although delivery is usually made within 3 days of ordering. Non-mainland UK please allow 3-8 working days. If you have a specific deadline for orders to arrive, for example a birthday, please contact us to let us know.
Delivery Charges are as follows:
Mainland UK £5.00
Non-mainland UK and Northern Ireland £5.00
We accept no liability if a delivery is delayed because payment has not been made by the customer. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors or because of unforeseen issues with delivery companies.
We hope you will be delighted with your candle/s when they arrive. If you need to contact us for any reason please email us firstname.lastname@example.org as soon as possible. Candles cannot be returned once they have been lit. For authorised returns candles need to be in new unused perfect condition with all their original packaging also in new perfect condition within seven days of delivery.